Shipping policy
Shipping
Shipments by GLS courier take place within two working days of receipt of the order.
Note:Due to the current situation, due to the Covid-19 health emergency, deliveries may be delayed up to 5 working days.
Orders received after 13.55 are processed the next day.
Returns
The right to return lasts 15 working days from the date of delivery of the order.
To make a return it is necessary to send a communication via e-mail to info@spezieriadevenezia.com indicating:
Order number;
Item code (s) you wish to return;
Motivation;
Pickup address;
Our customer service, as soon as your email is in charge, will contact you to set a useful date for the pick up of the product by GLS courier .
In order to make the return it is necessary that the products are intact , unused or opened and that they are preferably shipped in the original Spezieria de Venezia packaging, accompanied by the duly completed"delivery note & return form".