Shipping policy


Shipments by GLS courier take place within two working days of receipt of the order.

Note:Due to the current situation, due to the Covid-19 health emergency, deliveries may be delayed up to 5 working days.

Orders received after 13.55 are processed the next day.


The right to return lasts 15 working days from the date of delivery of the order.
To make a return it is necessary to send a communication via e-mail to indicating:

Order number;
Item code (s) you wish to return;
Pickup address;

Our customer service, as soon as your email is in charge, will contact you to set a useful date for the pick up of the product by GLS courier .

In order to make the return it is necessary that the products are intact , unused or opened and that they are preferably shipped in the original Spezieria de Venezia packaging, accompanied by the duly completed"delivery note & return form".